Captaris Tracking Number

Module

Problem

Solution

59473

Admin Utilities

Fax Reporter does not provide reporting data for local, client based print jobs.

Corrected. Local print job report data now exists. 

59452

Captaris Sync

User accounts that are disabled and deleted from Active Directory are not deleted from RightFax during synchronization.

Corrected. Users are deleted as expected.

62444

Captaris Sync

Active Directory user account names that begin with the special characters are imported into RightFax without the number sign (e.g., #User imports as User).

Corrected. Users and user names are imported as expected.

64771

COM API

COM API calls do not return full phonebook entry data - only published entries.

Corrected. Full data is returned.

59901

Database Module

Information Incomplete fax notifications are generated after running database maintenance.

Corrected. If the user option of "remains incomplete" is not checked, Information Incomplete fax notifications are generated immediately following initial send attempt and do not reoccur.

59557

DocTransport

Fax channels that are set to Answer attempt to send, thus causing the timed ability option to fail.

Corrected. Channels set to Answer do not attempt to send.

59697

DocTransport

Fax channels cannot be set to Dial.

Corrected. Problem no longer occurs.

62502

DocTransport

Faxes forwarded to an account with InterConnect enabled, contain duplicate fax history.

Corrected. Problem no longer occurs.

64125

DocTransport

IPK files created by outbound SMS messages are not purged from the \Doctransport folder.

Corrected. IPK files are purged as expected.

64126

DocTransport

Outbound SMS messages that have failed due to message size requirements are retried per the global retry settings in the Server Module.

Corrected. Outbound SMS messages that have failed due to message size requirements are not retried.

64584

DocTransport

In an environment with Remote Board Servers and weighted dialing rules, some dialing rules may be incorrectly disabled.

Corrected. Problem no longer occurs

63341

E-mail Gateways

SMS messages can be sent by users without the permission of  "Can Send SMS Messages".

Corrected. SMS messages are blocked as expected.

64323

Enterprise Fax Manager

Duplicate delegate entries are created when using the drag-and-drop functionality of Enterprise Fax Manager to create new users. This issue occurs only if the option to Append Delegates Only is selected.

Corrected. Duplicates are not created.

64484

Exchange Gateway

Faxes sent via the Outlook form in an multiple Exchange Gateway environment will contain only a coversheet, if the fax is processed by a secondary Exchange gateway.

Corrected. Faxes send as expected.

61493

FaxUtil

Phonebook  ID's containing apostrophe's cannot be added to phonebook groups.

Corrected. Phonebook  ID's containing apostrophe's, can be added to phonebook groups.

61793/
61818

FaxUtil

The Reset to Defaults option (under List > View), does not restore FaxUtil columns to their default setting.

Corrected. Columns are restored as expected.

62546

FaxUtil

A delegate user who prints a fax from another user mailbox, is not recorded in the fax history as the user responsible for printing the fax.

Corrected. Print jobs initiated by delegate users are recorded as expected.

64277

FaxUtil

Addressing a fax to a MAPI phonebook contact does not populate e-mail addressing information. 

Corrected. Addressing information is populated as expected.

64724

FaxUtil

Renaming an existing phonebook entry to another ID that is already in use will generate a duplicate ID warning, but deletes the existing ID.

Corrected. Problem no longer occurs.

64935

FaxUtil

Importing a phonebook that contains duplicate entries results in an error.

Corrected. Problem no longer occurs.

65370

FaxUtil

Faxes cannot be viewed via terminal services if the fax viewer is configured to gray scale, 4 or 16 shades.

Corrected. Faxes are viewed as expected.

63999

Integration

Notifications derived from an notification channel show a discrepancy between the time a fax was sent and when it was received.

Corrected. Sent and received times are now consistent.

64350

Integration

Certain characters may cause notify.exe to crash.

Corrected. Notify.exe no longer crashes.

64463

Integration

Separate documents are not created when more than one e-mail address is specified by separate {{fax}} commands.

Corrected. New documents are created as expected.

64854

Integration

Using backslash (\) or double-quotes (") in the {{Subject}} FCL code causes mimesend to fail with errors.

Corrected. Mimesend jobs send as expected.

64539

Notes Gateway

Before the Auto Mail Connections Document agent is run, the User_NotesID field is not populated with the Notes (user) name.

Corrected in the Lotus Notes update.

64410

Outlook Forms

Faxes viewed using the Outlook form via terminal services, are opened at maximum scale and must be resized to view.

Corrected. Screen resolution is now determined by bits per pixel.

63851

Server Module

In a server collective, faxes may be lost during a network outage.

Corrected. Faxes in process during a network outage are flagged as Information Incomplete and must be resent.

64440

Server Module

Retry attempts do not follow defined retry intervals.

Corrected. Fax history displays the correct retry intervals.

64855

Server Module

Using the <ATDATE:> embedded code without entering a valid date format will cause the Server Module to crash

Corrected. Problem no longer occurs.

65041

Server Module

Faxes requiring administrator approval are not blocked by matching dialing rules once approval is issued.

Corrected. Faxes are blocked as expected.

63874

SMTP Gateway

The performance of inbound message processing is adversely affected if the gateway is configured for in and outbound messaging.

Corrected. Inbound messages are processed as expected.

64957

SMTP Gateway

RTF or HTML formatted messages sent from Outlook 2003 or 2007 clients creates an additional page.

Corrected. Problem no longer occurs.

62764

Web Access

Faxes that contain an ampersand (&) in the Comments, Account, or Matter field of the new fax dialog produces an error.

Corrected. Faxes send as expected.

64336

Web Access

Switching between delegate and owner mailboxes generates an error.
 

Corrected. Error no longer occurs.

64840

Web Access

Unpublished phonebook entries requiring a user password are not viewable.

Corrected. Unpublished delegate phonebook entries are viewable when a password is provided.

62718

WorkServer

Certain JPG files, if sent through an e-mail gateway fail fax conversion.

Corrected. JPG files convert as expected.

63458

WorkServer

Short body documents are printed as full page documents.

Corrected. Short body documents print as expected.

64626

WorkServer

SMS messages are not available to RightFax servers via InterConnect.

Corrected. Problem no longer occurs.

64837

WorkServer

SMS messages do not route to network folders.

Corrected. Messages route as expected.

64972

WorkServer

Equitrack archiving logs failed faxes as successful.

Corrected. Problem no longer occurs.

65502

WorkServer

Additional blank pages are added to PCL documents.

Corrected. PCL documents convert as expected.

Captaris Tracking Number

Module

Problem

Solution

62060

DocTransport

The initial tone setting of TR1034 fax channels configured for DTMF routing cannot be disabled.

Corrected. The initial tone setting can be disabled as expected.

62904

DocTransport

Outbound faxes over 999 pages are not blocked.

Corrected. Outbound faxes over 999 pages are blocked as expected.

63653

DocTransport

Outbound faxes that exceed the number of pages allowed by a fax channel are not blocked .

Corrected. Faxes are blocked as expected.

63751

DocTransport

Messages in the MSMQ are lost if SQL connectivity is lost and the SQL server is rebooted.

Corrected. Messages remain in the queue and are processed as expected.

63811

DocTransport

The fax server name, as shown in fax history, will contain unreadable characters if the server name is 15 or more characters.

Corrected. Problem no longer occurs.

63895

DocTransport

Outbound faxes are delayed if submitted to the fax server while the DocTransport is stopped. Restarting DocTransport does not resolve the issue.

Corrected. Messages are processed as expected.

62568

Documentation

P. 213 of the 9.3 RightFax Administrator's Guide provides inaccurate instructions for configuring DocTransport call blocking.

Corrected. A revision of the Administrator's Guide is included with this release.

64385/
64402/
64877

Documentation

The Installation Guide for RightFax 9.3 provides inaccurate instructions for installing and configuring RightFax in a Windows 2003 cluster.

Corrected. A revision of the Installation Guide is included with this release.

63393

FaxUtil

Users with editor delegate permission can delete faxes that have been split.

Corrected. Users with editor delegate permission cannot delete split faxes.

63549

Integration

FCL codes appear on PDF FFP documents sent via e-mail.

Corrected. FCL codes are converted as expected.

62056

Outlook Forms

Faxes printed using the Outlook form do not print as displayed, if the fax was previously rotated using the Outlook form.

Corrected. Rotating and printing faxes using the Outlook form functions as expected.

59774

Print to Fax

Changing the print processor used by RightFax Fax Printer from RightFax to Windows, does not change the printer port, as required.

Corrected. Problem no longer occurs.

63577

Print to Fax

The Fine Mode option, found in the Fax Information dialog box does not render outbound faxes in 200x200 resolution as expected

Corrected. Fine mode renders faxes in 200x200.

61194

Push Proxy Gateway

Changing the message encoding format in the Push Proxy Gateway requires a restart of the DocTransport Module.

Corrected. Changing the message encoding format no longer requires a DocTransport restart.

63359

SAP

Messages sent through the SAP Gateway do not contain the correct sender metadata.

Corrected. Faxes include correct metadata as expected.

63443

Server Module

RightFax services, requiring a password, will terminate if the password is 26 characters or more.

Corrected. Problem no longer occurs.

63645

Server Module

In a collective with 2 or more nodes, fax retry settings may cause a fax to send twice.

Corrected. Problem no longer occurs.

63709

Server Module

Data input fields in the Data Sharing tab of the Server module configuration are limited to 50 characters.

Corrected. Input fields in the Data Sharing tab now auto scroll, thus allowing additional character input.

59749

SMTP Gateway

Auto-print jobs and SMTP notifications, if enabled, will re-queue indefinitely if an SMTP notification fails due to name resolution issues or addressing syntax errors.

Corrected. Auto-print jobs execute only if a SMTP notification is successful.

63787

SMTP Gateway

SMTP gateway reports informational messages as errors in the Windows application event log.

Corrected. Informational messages are logged as informational.

62491

SOAP Integration

Attempting a Quick Fax/Broadcast using the SOAP client generates an error.

Corrected. Faxes send as expected.

63398

Web Access

Recipient information cannot be removed from the Web Access > Document Recipients window.
 

Corrected. Recipients can be removed.

63510

Web Access

Delegates configured with the option to View First Page Only, cannot forward faxes

Corrected. Forwarding faxes is now possible.

63578

WorkServer

Some ArtLinePrinter.ttf font characters do not convert as expected.

Corrected. ArtLinePrinter.ttf fonts convert as expected.

Captaris Tracking Number

Module

Problem

Solution

62675

Admin Utilities

PHNPrint generates a memory exception when the  -P switch is not used.

Corrected. Memory exception no longer occurs.

61779

Captaris Sync

Users may be deleted if synchronizing with an LDAP server and the connection to the LDAP server is lost.

Corrected. Users are not deleted.

63335

COM API

Fine Mode cannot be set using the IsFineMode parameter.

Corrected. The IsFineMode parameter functions as expected.

63808

DocTransport

DocTransport generates an error when starting after configuring a TR1034 T1/E1 PCIe fax board using the Brooktrout config tool.

Corrected. Error no longer occurs.

60513

DocTransport

IPK files are delayed after the \RightFax\Image folder exceeds 300,000 images.

Corrected. Problem no longer occurs.

62214

DocTransport

Sending faxes to a group 2 fax machine from a RightFax server configured with an Eicon fax board  causes DocTransport to crash.

Corrected. DocTransport does not crash.

62671

DocTransport

Call Grouping may cause scheduling delays for faxes sent via the Integration module.

Corrected. Faxes send as expected.

63870

DocTransport

B channel does not reset after a glare condition.

Corrected. Problem no longer occurs.

61498

E-transport

The reported sent time on messages sent through E-Transport is off by one hour if the RightFax server is configured to adjust for daylight savings time.
 

Corrected. Problem no longer occurs.

62566

Exchange

Exchange bound faxes and notifications are lost if Exchange server connectivity is interrupted.
 

Corrected. Faxes and notifications are routed once connectivity is reestablished..

62622

Exchange Gateway

Using more than 39 characters in From Message field of the Exchange Gateway causes the gateway to crash.
 

Corrected. Problem no longer occurs.

62587

Integration

Folder names that include a hyphen, create invalid command line parameters.

Corrected. Folder names may now include hyphens.

62732

Integration

FCL command elements with more than 256 characters within “{{“ and “}}” causes parse.exe to crash.

Corrected. Problem no longer occurs.

62075

Notes

Faxes sent in landscape format are converted to portrait format if using the Midas C++ API and you have configured the EFMSync to use the Notes Native Export method.

To resolve this issue, install Microsoft Word on the RightFax server and enable the option to Force Landscape Mode in the EFMSync > Gateway document.

63245

Notes

Midas C++ API conversion errors are not logged correctly.

Corrected. Errors are logged as expected.

62394

Outlook Forms

An error will occur when choosing the Deny option of  a notification that is held for preview. This issue is  know only to occur with Outlook 2003 SP3.

Corrected. Errors no longer occur.

61437

SAP

SAP gateway uses excessive memory when connectivity to a SAP server is lost.

Corrected. Problem no longer occurs.

61204/
62790

Server Module

The status of large faxes does not update in a reasonable time frame.

Corrected. The status of large faxes is updated as expected

62747

Server Module

Fax servers with dialing rules to send faxes through another server, may generate scheduling errors.

Corrected. Problem no longer occurs.

62901

Server Module

When forwarding a fax, coversheets are not included.

Corrected. Coversheets now send with fax as expected.

63040

Web Access

German regional settings cause the RightFax Remoting service to crash.
 

Corrected. Problem no longer occurs.

61922

WorkServer

Server-based (Windows GDI) print jobs to a Xerox DT6135 PS3 fail to print.

Corrected. Faxes print as expected.

62569

WorkServer

A 12-hour timestamp discrepancy exists for faxes sent using the PeopleSoft integration.

Corrected. Timestamps are now accurate

62792

WorkServer

Some PCL-6 documents do not convert as expected.

Corrected. Problem no longer occurs.

63073

WorkServer

Outbound archiving fails to create fax image files for all fax recipients.

Corrected. Fax image files are created and archived for each recipient.

63272/
63847

WorkServer

Some FCL jobs do not convert as expected.

Corrected. FCL jobs convert as expected.

64934

WorkServer

Multi-page .TIF files containing different page widths do not convert properly or fail conversion.

Corrected. Faxes convert as expected.

Captaris Tracking Number

Module

Problem

Solution

60534

API

Faxes fail to expire when using the lExpiresIn function.

Corrected. Faxes now expire when using the lExpiresIn function.

62621

Brooktrout Fax Boards

Brooktrout 1034 fax boards that are feature locked to v.17 fail to send and receive faxes after installing Feature Pack 2.

Corrected. Faxes send and receive as expected.

60615

Database Module

A memory leak occurs when the Database Module loses SQL connectivity.

Corrected. Problem no longer occurs.

61611

Database Module

Only the first 20 users as shown in Enterprise Fax Manager can be selected using the DBPurge utility.

Corrected. All users are shown and can be selected.

62195

Database Module

The RightFax Remoting service fails to clear statistic data from the dbo.statvalues table.

Corrected. Statistic data is now purged.

61723

DocTransport Module

DocTransport generates event log errors when  RightFax has over 20 dialing rules and is configured to use a SQL server.

Corrected. Errors no longer occur.

61784

DocTransport Module

DocTransport generates an erroneous timeout causing dead air on inbound calls.

Corrected. Problem no longer occurs.

61933

DocTransport Module

Brooktrout fax boards permit 911 calls.

Corrected. 911 calls are blocked.

61915

External Document Connector

Applying Feature/Service Pack 2 causes .JOB files to contain incorrect JobTime values.
 

Corrected. Problem no longer occurs.

61728

Enterprise Fax Manager

Saving a dialing rule on a Remote BoardServer reports and error (2) in transacting named pipe in the Windows > Event Viewer > Application log.
 

Corrected. Problem no longer occurs.

61930

Enterprise Fax Manager

Removing a value from a destination table in Enterprise Fax Manager removes the same value from all other destination tables.  
 

Corrected. Problem no longer occurs.

60106

Exchange 2000/2003 Connector

All inbound messages and notifications are discarded if the 'Administrator' account is not valid.

Page 17 of the Exchange Module Guide now documents this requirement.

62554

Exchange 2000/2003 Connector

Partial faxes may become stuck in the MTS-IN queue when the Connector automatically stops and restarts to avoid server limits.

Corrected. Faxes process as expected.

61806

FaxUtil

FaxUtil and FaxCtrl.exe generate exception errors and terminate when addressing a fax from a MAPI personal address book.

Corrected. Problem no longer occurs.

62318

FaxUtil

Faxes routed to a network directory show an erroneous time information in the fax history page.

Corrected. Faxes routed to a network directory now have an accurate timestamp.

61742

Integration Module

Faxes fail to send via the XML/Java API after applying Feature/Service Pack 2.

Corrected. Faxes send as expected.

61398

Server Module

Using the Server Module to change the "Record DNIS Information" field from Fax DID to Billing Code 1 does not populate fax history > Billing Code 1 field with DNIS information.

Corrected. DNIS information records as expected.

61830

Server Module

Automated database maintenance cannot be disabled.

Corrected. Automated database maintenance can be disabled as expected.

61866

Server Module

Faxes with a status of "Problem Scheduling" do not generate "Error Encountered" notifications.

Corrected. Notifications are generated as expected.

61885

Server Module

Times specified on the Forced Scheduling option in the Enterprise Fax Manager > Groups configuration are not converted from GMT time.

Corrected. Time is converted as expected.

58890

Web Access

Users without delegate permission can view the contents of the 'All' folder.
 

Corrected. Problem no longer occurs.

59221

Web Access

Folders with Japanese characters cannot be deleted.
 

Corrected. Folders can be deleted.

61659

Web Access

Using Web Access to split a fax generates the erroneous fax status message of, 'Invalid Characters'.

Corrected. Splitting a fax with Web Access generates the correct fax status of 'Information Incomplete'.

61660

Web Access

Searching for contacts in Web Access displays unpublished phonebook entries.

Corrected. Only published phonebook entries are shown when searching for contacts using Web Access.

61706

Web Access

Renaming folders with special characters (e.g., {} , | ,~) generates errors.

Corrected. Problem no longer occurs.

61904

Web Access

Routing or forwarding multiple faxes with Web Access generates an error.

Corrected. Routing and forwarding multiple faxes functions as expected.

61913

Web Access

After applying Feature/Service Pack 2, recipients added via phonebook entries do not display in the recipient field.
 

Corrected. Problem no longer occurs.

62350

Web Access

Searching phonebook entries returns wrong results.

Corrected. Search results return as expected.

60156

WorkServer

Some diacritical characters do not convert as expected.

Corrected. Problem no longer occurs.

60808/
61248

WorkServer

PCL documents containing large font sizes do not convert as expected.

Corrected. Problem no longer occurs.

61386

WorkServer

A seven hour discrepancy is reported in the history record of faxes that are sent or received via Interconnect.

Corrected. Interconnect history records as expected.

61889

WorkServer

The "date and time printed" macros shown on the time strips are shown in GMT time instead of local time.

Corrected. Data and time printed macros show local time as expected.

62046

WorkServer

Sending G3 format TIFF that was saved using the FaxUtil viewer, causes WorkServers to terminate.

Corrected. Problem no longer occurs.

Captaris Tracking Number

Module

Problem

Solution

61202

API

The RFaxGetNewFaxCount() parameter does not function as expected.

Corrected. RFaxGetNewFaxCount() parameter now functions as expected.

59445

COM API

The 'Can modify user options' delegate permission property is not included in the COM API documentation.

The 'Can modify user options' delegate permission property is provided below and will appear in a future release of the COM API guide.

MiscPermissionModifyUserOptions

59621

COM API

Outbound faxes set to high priority using the COM API are sent with the default (normal) priority.

Corrected. Faxes are now sent with high priority.

59589

Captaris Sync Module

A memory performance issue occurs when Captaris Sync processes reach 2GB or more or memory.

Corrected. Problem no longer occurs.

60637

Captaris Conversion Engine

Word documents containing macros fail to convert and are not sent.

Corrected. Word documents convert as expected.

58706

Database Module

RightFax generates 'Error 2' when integrated with Captaris Workflow.

Corrected. Problem no longer occurs.

59555

Database Module

Deleting a user from RightFax does not remove user fax records from the database.

Corrected. Fax records and image files are permanently deleted when the "Days to keep deleted fax records"  expires for the Everyone group.

52141

DocTransport Module

SMS messages cannot be relayed to other RightFax servers using least-cost routing.

Least-cost routing now supports SMS message routing.

61160

DocTransport Module

The elapsed transmission time of any fax greater than 16 seconds is reported as 16 seconds and not the actual transmission time.

Corrected. Elapsed transmission time is reported as expected.

61226

DocTransport Module

Sent fax history does not contain the name of the originating fax server.

Corrected. Outbound fax history now displays the originating fax server name.

43992

Enterprise Fax Manager

If the 'Enable duplicate routing code warning' is enabled and a duplicate routing code is detected, the option to 'Not be prompted again' fails to disable the 'Enable duplicate routing code warning'.
 

Corrected. Problem no longer occurs.

59561

Enterprise Fax Manager

User fax priority cannot be accurately configured in Enterprise Fax Manager.
 

Corrected. Problem no longer occurs.

60476

Exchange 2000/2003 Connector

The connector service may stop faxing when Exchange server limits are reached.

When Exchange server limits are reached, Exchange will attempt to shut down the connector service, and wait 30 seconds before checking the status. If, after 10 attempts (5 minutes) the service has not shut down it will attempt to kill the process and continue to check the status.

60263

Exchange Gateway

Sending faxes through Outlook increases the Exchange Gateway memory usage.

Corrected. Problem no longer occurs.

61247

FaxAge

FaxAge assumes an end date of 12/31/2010 and ignores the -e switch if an NT User is specified with the -P Switch.

Corrected. Problem no longer occurs.

59103

FaxUtil

The German version of FaxUtil includes incorrect GUI translations.

GUI is now correct.

59771

FaxUtil

The Italian version of FaxUtil includes incorrect GUI translations.

GUI is now correct.

60155

FaxUtil

Combining faxes in FaxUtil generates 'Incomplete Information" notification.

Corrected. Notification is no longer generated.

60431

FaxUtil

Disabling the 'Native Attach Document Checkbox' option, permanently removes the Native column from the FaxUtil attachment dialogue.

Corrected. Problem no longer occurs.

60518

FaxUtil

While in 'Administrative Mode', Administrators who do not have the 'Administrator Can Bypass Privacy Restrictions' permission enabled can view the faxes of users.

Corrected. Administrative mode functions as expected.

60722

FaxUtil

FaxUtil tooltips do not display on mouse-over.

Corrected. Tooltips are displayed as expected.

60747

FaxUtil

Sending a previously sent fax to a new fax number and adding a contact via a RightFax phonebook automatically adds the original recipient to the list of current recipients.
 

Corrected. This behavior is now controlled via the FaxUtil sending options.

From the FaxUtil menu bar choose: Tools > Options > Sending, and disable to the option to 'Prepopulate fax information on forward'.

60380

Integration Module

Uncompressed TIF files sent through the integration module convert to black pages.

Corrected. Uncompressed TIF files convert as expected.

60451

Integration Module

The FCL code '{{imagetype PCX}}' fails to include a PCX attachment when used with the {{type mime}} FCL code.

Corrected. PCX attachments are now included.

60489

Integration Module

A fax containing a subject line over 255 characters causes mimesend.exe to crash.

Corrected. Problem no longer occurs.

57487

Server Module

'Held for Preview' notifications resend when database maintenance is run.

Corrected. Notifications are no longer sent.

62188

Server Module

Faxes will not send during the first hour of daylight savings time on 4 November 2007.

Corrected. Problem no longer occurs.

60654

SMTP Gateway

Fax routing fails when attachments over 100 MB are sent through an SMTP server hosted on a Lotus Domino server.

Corrected. Problem no longer occurs.

59596

Web Access

Changing the default coversheet in Enterprise Fax Manager or FaxUtil is not reflected in Web Access.
 

Corrected. Problem no longer occurs.

59663

Web Access

Italian regional clients display the Main, Trash, and All folders in English.
 

Corrected. Folders are displayed in Italian.

60208

Web Access

Faxes with a status of 'Held for Preview' can be edited in Web Access.

Corrected. Faxes can no longer be edited with a 'Held for Preview' status.

60285

Web Access

Turkish regional clients generate an error when clicking on the outbox and options views.

Corrected. Problem no longer occurs.

60784

Web Access

Users without the 'Can Edit/Add Library Docs' permission are able to create library documents using Web Access.

Corrected. Users must have the 'Can Edit/Add Library Docs' permission enabled to create library documents.

61092

Web Access

The 'Can Create Fax' delegate permission does not function with Web Access.

Corrected. The 'Can Create Fax' delegate permission functions as expected.

61200

Web Access

Received fax history cannot be viewed in Web Access.
 

Corrected. Received fax history can now be viewed.

60630

WorkServer

LPR conversions fail after a WorkServer has processed 509 or more LPR work requests.

Corrected. LPR jobs convert as expected.

60753
60851

WorkServer

Some JPG attachments are flagged a blank files and are thus not converted.

Corrected. JPG attachments convert as expected.

60836

WorkServer

Some multi-page PCL forms convert to single page documents.

Corrected. Problem no longer occurs.

61093

WorkServer

TIF files created via an IMECON print driver fail to convert as expected.

Corrected. Files convert as expected.

61246

WorkServer

Faxes routed to a network directory, using Unique ID's, and separated pages, have different naming convention for 0-9 and A-F Hex values.

Corrected. Problem no longer occurs.